ScoreMatrix
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ScoreMatrix

ScoreMatrix is a skill-based prediction game. Points have no cash value and cannot be withdrawn as currency.

Platform

  • Livescore
  • Predict
  • AI Insight
  • Leaderboard

Features

  • Missions
  • Rewards
  • Leagues
  • News / Analysis

Legal

  • Terms of Service
  • Privacy Policy
  • Reward Rules
  • Legal Notice
  • Contact Us

© 2026 ScoreMatrix. All rights reserved.

No cash withdrawal. No real money gambling.

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Support Center

Contact the ScoreMatrix team

Use the official support email for account questions, prediction issues, reward follow-ups, privacy requests, legal reports, security concerns and product feedback.

Account, points and rewards: usually within 1-3 business days.Do not send passwords, card data or sensitive identity documents by email.

Email

[email protected]

Requests are sent to ScoreMatrix support. Do not include passwords, card numbers or sensitive documents.

Send to support

What we can help with

Account support

Login, registration, profile, language, favorite team and access issues.

Send to support

Predictions and points

Prediction status, scoring questions, missions, leaderboard progress and point adjustments.

Send to support

Rewards and credits

Reward redemption, credit purchases, wallet history and reward availability.

Send to support

Privacy, legal and security

PDPA requests, unlawful content reports, responsible-use concerns, vulnerabilities and suspicious account activity.

Send to support

Expected response times

  • Security or legal reports: within 24 hours when possible.
  • Privacy requests: handled under the applicable PDPA process.
  • Account, points and rewards: usually within 1-3 business days.
  • Do not send passwords, card data or sensitive identity documents by email.

Contact Support FAQ

What is the official ScoreMatrix support email?

The official support email is [email protected]. Use it for account, points, rewards, privacy, legal, security and product support.

What should I include in a support request?

Include your username or account email, the page or feature involved, relevant match or reward IDs, screenshots if available, and a clear description of the issue.

Can I request privacy or data changes?

Yes. You can request access, correction, deletion, restriction, objection or consent withdrawal where applicable under privacy law.